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FAQs
Once your order is confirmed, you'll receive a confirmation email with your order number. As soon as your package ships, we'll send you a separate email with your tracking information, so you can follow it every step of the way to your door.
We want you to love what you ordered. If something isn't quite right, you have 30 days from the day you receive your order to return it for a full refund. Items must be unworn, unwashed, and in their original condition with tags attached.
Absolutely. All payments are processed through Shopify's secure checkout using industry-standard encryption. We never store your card details on our servers.
Free Delivery
We're proud to offer free shipping on every order, shipped via Canada Post to anywhere in Canada.
30-Day Money-Back Guarantee
Not the perfect fit? No worries — return it within 30 days for a full refund, no questions asked.
Customer Support
Have a question or need help with your order? Reach out anytime at info@sophiatoronto.com — we're always happy to help.

